Customers and Billing

Getting Started
If you are building a home and need to tap into the RFWSD's system, everything you need to know about getting water & sanitation service can be found on the New Construction page.  If you have just purchased a home in the RFWSD, please go to the Transfer Billing page

Online Billpay
Customers can click on the PAY MY BILL button on the left navigation bar to set up automatic payments for the quarterly water and sewer service fees.  

RFWSD Contact Information

General Info: (970) 945.2144
Inspections: (970) 618.4187

Mailing:     PO Box 1002
                   Glenwood Springs, CO 81601

Email: info@rfwsd.com

Customers are welcome to download and complete the Customer Survey at anytime.  Completed surveys should be emailed or mailed to the above address.
You can download the RFWSD's RULES AND REGULATIONS