Customers and Billing

Getting Started

If you are building a home and need to tap into the RFWSD's system, everything you need to know about getting water & sanitation service can be found on the New Construction info sheet.

New Construction Info Sheet

If you have just purchased a home in the RFWSD, please go to the Transfer Billing application.

Transfer Billing Application

Online Billpay

Customers can click on the PAY MY BILL button on the right to set up automatic payments for the quarterly water and sewer service fees.

Customers are welcome to download and complete the Customer Survey at anytime. Completed surveys should be emailed or mailed to the above address.

Customer Survey

You can download the RFWSD's RULES AND REGULATIONS.

Rules and Regulations

Website Accessibility Statement

Roaring Fork Water & Sanitation District (the "District") is committed to ensuring that its services are accessible to all members of the public. As part of this commitment, the District strives to provide an accessible website compatible with the Web Content Accessibility Guidelines (WCAG) version 2.1, AA, and commercial screen reading software. Features of the website are created to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities.

If you need any special assistance or accommodations:

Contact our compliance support team via telephone at: (888) 765-1970

Ongoing Compliance Information

Compliance Coordinator

The District has designated a Compliance Coordinator for website disability-related accommodations. The Compliance Coordinator has received training in website accessibility and updates the site in accordance with those best practices and requirements.

Compliance Procedures

The District is working to ensure all website content complies with the Americans with Disabilities Act and controlling State laws. In an ongoing effort to continually improve and remediate accessibility issues, the website is regularly scanned to ensure ongoing compliance, and timely changes are made to any inaccessible content if found.

Accessible Documents Policy

The District is committed to providing all documents hosted on the website in an accessible format or making accessible alternatives available.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites that do not have accessible content. This site may also include documents provided by third parties. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests in a timely manner. If you need assistance or accommodations while accessing content on this website, please contact our Compliance Coordinator via the form below: